The last nine months has led to a shift in the working environment, with companies having to adapt the way in which they operate. Some have taken full advantage of this enforced change and have embraced new ways of working and the technology which makes it possible. One such company is FIS ceilings supplier OWA (UK), which has moved to new offices and embedded working from home as part of its business model.
Joint MD, Andrew Smith said: ‘In recent months OWA has maintained high levels of customer service and communication whilst staff have predominantly worked from home and so we plan to continue to work in this way. We have chosen the option of more flexible space and arrangements where we can work or meet clients in a smart office and in a splendid setting in Windsor, although video meetings are of course our default at this time. We also have access to meeting rooms at conveniently situated facilities in commercial hubs in several major UK cities and towns, when collaborative face to face meetings are necessary and safe practices can be assured.’
In order to improve call handling a new, cloud-based telephone system has been implemented that links the OWA UK team in each remote, mobile or office working location, so all staff are available to answer or transfer calls. Each staff member has a direct dial number which appears on their e-mail signature.
The new main number is 01753 552489.
The new address is OWA (UK) Ltd, Castle Hill House, 12 Castle Hill, Windsor, Berkshire, SL4 1PD